The information gathered can be passed to Fortinet Technical Support engineer when opening a support ticket. The valid range is 0–7, where 0 disables debug logs for the CLI and 7 generates the most verbose logging. To use this command, your administrator account’s access control profile requires only r permission in any profile area. Run the CLI command 'get system performance status'; the output will look similar to the sample below: Jun 29, 2022 · To check if the user credentials are correct from the CLI, run the below command: di test authserver radius <Radius_name> pap <username> <password> For troubleshooting and debugging logs for Radius: diag debug app fnbamd -1 diag debug app radius -1. To get any useful information, the script has to be re-written for the following if the VDOM is enabled for FortiGate and has to be run on the FortiGate Directly (via CLI). Step 1: Check the cluster units checksums and compare where the mismatch is: diag sys ha checksum cluster Aug 26, 2005 · This article describes one of the troubleshooting options available in FortiGate CLI to check the traffic flow by capturing packets reaching the FortiGate unit. Then run an LDAP authentication test: FGT# diag test authserver ldap AD_LDAP user1 password May 9, 2020 · SSL VPN debug command. If I enabled "diag debug enable" command in Fortigate it will only enabled only for 30 min or it will run as long as I don't reset or manually disable the debug? Also , after I reboot or shutdown the FortiGate , "diag debug" Mar 6, 2020 · how to show some diagnostic commands that help to check the SD-WAN routes and status of the links. Run the alert mail debugs: Once the connection to the server is successful, run the below alert email debugs to see if there are any errors. 3 Oct 25, 2019 · This article describes techniques on how to identify, debug and troubleshoot issues with IPsec VPN tunnels. FortiGate v7. server FSSO agent name. In addition to execute and config commands, show, get, and diagnose commands are recorded in the system event logs. Oct 2, 2019 · To get more information regarding the reason for authentication failure, run the following commands from the CLI: FGT# diagnose debug enable FGT# diagnose debug application fnbamd 255 . debug reset. edit root. Then run an LDAP authentication test: FGT# diag test authserver ldap AD_LDAP user1 password Table of Contents. The You can use the CLI diagnose commands to gather diagnostic information that can be useful to Fortinet Customer Care when diagnosing any issues with your system. Each command configures a part of the debug action. WAD crash debug collection helps to investigate the WAD crashes by saving the WAD debug messages to the disk May 6, 2009 · Step 1: Routing table check (in NAT mode). Example: To validate the SNMP interface status from SNMP manager: Oct 5, 2022 · diag debug reset. Scope FortiGate. Before you will be able to see any debug logs, you must first enable debug log output using the command debug. Jun 2, 2015 · Debug flow may be used to debug the behavior of the traffic in FortiGate device on IPv6. May 6, 2009 · Step 1: Routing table check (in NAT mode). diagnose debug application sslvpn -1 diagnose debug enable . On FortiManager: diag debug reset diag debug application fgfmsd 255 <deviceName> diag debug time enable diag debug enable Show SIP proxy session list. Enter the VDOM (if applicable) where the VPN is configured and type the command: get vpn ipsec tunnel summary This article explains the use of different FSSO debug commands for troubleshooting FSSO related issues. Use this command to view or set the debug level of various service daemons, and to dump the services. For example: cli debug level is 0 . This way we can find CLI commands without long search in Google or documentation. Enable debug logs overall. Step 5: Session list. debug service. Solution Filter the IKE debugging log by using this command. Solution Fortinet Support for the import of a configuration file between different hardware models or firmware versions. This is the working sequence. The final commands starts the debug. Please note that all CLI commands provided below are per VDOM based; Aug 16, 2020 · how to process when troubleshooting IKE on IPSEC Tunnel. diagnose debug enable # diagnose debug flow filter sport <port/range> # diagnose debug flow filter daddr <addr/range> # diagnose debug flow filter dport <port/range> # diagnose debug flow filter proto <protocol> Click Start debug flow. It is only officially supported to import configuration files between the same hardware model and firmware Dec 5, 2017 · There are two steps to obtaining the debug logs and TAC report. Step 3: Sniffer trace. In the moment of debug process, there will be delay of forwarding packets. The 'cli-audit-log' data can be recorded on memory or disk, and can be uploaded to FortiAnalyzer, FortiGate Cloud, or a syslog Jun 2, 2016 · Debugging the packet flow can only be done in the CLI. Sep 21, 2023 · So that, FortiGate can reach the server over the tunnel. This reference lists some important command line interface (CLI) commands that can be used for log gathering, analysis, and troubleshooting. P S: This will produce huge output depending on destination traffic. Then run an LDAP authentication test: FGT# diag test authserver ldap AD_LDAP user1 password Cheat Sheet - Networking FortiGate for FortiOS 6. 2. Jul 29, 2024 · On the FortiManagers CLI: diag sniffer packet any 'port 541' 3 0 l . The following configuration assumes that PC1 is connected to the internal interface of the FortiGate unit and has an IP address of 10. Syntax. This article describes how to disable diagnose command access for specific admin profile. Useful FSSO Commands . The FortiGate uses DNS for several of its functions, including communication with FortiGuard, sending email alerts, and URL blocking (using FQDN). Enter the VDOM (if applicable) where the VPN is configured and type the command: get vpn ipsec tunnel summary Jun 28, 2016 · SIP debug can be enabled and collected as follows: diagnose debug disable. Using the GUI. diagnose debug application alertmail <integer> diagnose debug application clusterd <integer> diagnose debug application curl <integer> diagnose debug application dmapi Debug the packet flow when network traffic is not entering and leaving the FortiGate as expected. Oct 5, 2015 · diagnose debug reset diagnose debug console timestamp enable diagnose debug application fnbamd -1 diagnose debug enable . FortiGate-80E-POE # diag debug enable FortiGate-80E-POE # diag debug cli 7 Debug messages will be on for unlimited time. Then run an LDAP authentication test: FGT# diag test authserver ldap AD_LDAP user1 password Oct 25, 2019 · This article describes techniques on how to identify, debug and troubleshoot issues with IPsec VPN tunnels. Solution CLI command set in Debug flow: diagnose debug flow filte Jun 9, 2016 · In addition to the other debug flow CLI commands, use the CLI command diag debug flow show iprope enable to show debug messages indicating which policies are checked and eventually matched or not matched with traffic specified in the debug flow filter. SolutionTo address this requirement, on the FortiOS v6. Enter the VDOM (if applicable) where the VPN is configured and type the command: get vpn ipsec tunnel summary Jun 2, 2016 · Debugging the packet flow can only be done in the CLI. Solution: The old '# diag debug application ipsmonitor -1' command is now obsolete and does not show very useful data. Show SIP proxy session list. Oct 25, 2019 · This article describes techniques on how to identify, debug and troubleshoot issues with IPsec VPN tunnels. FGT# diag debug flow filter add <PC1> FGT# diag debug flow show Jun 2, 2016 · Debugging the packet flow can only be done in the CLI. Scope: FortiGate v6. 6. Apr 10, 2017 · A FortiGate is able to display by both the GUI and via CLI. Mar 22, 2023 · Hi all, I just want to confirm about the command "diagnose debug enable". diag vpn ike log-filter name Tunnel_1 Here are the other options for the IKE filter: list <----- Display the current filter. diag debug reset diag debug enable diag debug console timestamp enable Oct 25, 2019 · This article describes techniques on how to identify, debug and troubleshoot issues with IPsec VPN tunnels. 101. 4 or later: # diag ips Jul 20, 2009 · the different debug information that can be collected from the CLI of the FortiGate, prior to FortiOS 3. This article explains how to display logs through CLI. Jul 29, 2024 · On the FortiManagers CLI: diag sniffer packet any 'port 541' 3 0 l . cli <cli_int> Specify the verbosity level to output to the CLI display after the command executes. It provides a basic understanding of CLI usage for users with different skill levels. The debug messages are visible in real-time. is giving me nothing. source Source IP address. diagnose test authserver tacacs+ <servername> <username Jun 2, 2016 · Debugging the packet flow can only be done in the CLI. diag debug app pppoed -1. The issue can then be replicated and useful information will be displayed in the debugs. Aug 23, 2019 · This article describes general actions which could be taken and which information should be sent to Fortinet Support in case of unexpectedly entry of the unit into Conserve Mode, the unit is out of memory. Enter the VDOM (if applicable) where the VPN is configured and type the command: get vpn ipsec tunnel summary Oct 25, 2019 · This article describes techniques on how to identify, debug and troubleshoot issues with IPsec VPN tunnels. Solution Configure the two WAN interfaces as members of an SD-WAN configuration. 3. config system email-server set source-ip {ipv4-address} end . Step 4: Debug flow. To debug the packet flow in the CLI, enter the following commands: FGT# diag debug disable. Enter the VDOM (if applicable) where the VPN is configured and type the command: get vpn ipsec tunnel summary May 10, 2009 · Importing the configuration file from one FortiGate to a different FortiGate model or firmware. Dashboards. 4:5246 2 <----- Replace the FP11223344556677 and 1. It is necessary to register the FortiGate before it can show the FortiGuard licenses. Do not use it unless specifically requested. To stop this debug type: diagnose debug application fnbamd 0 . To disable debug. 4 v1. # diag debug application Oct 2, 2019 · To get more information regarding the reason for authentication failure, run the following commands from the CLI: FGT# diagnose debug enable FGT# diagnose debug application fnbamd 255 . These commands enable debugging of SSL VPN with a debug level of -1 for detailed results. Use the following diagnose commands to identify SSL VPN issues. next. For details, see Jun 15, 2023 · Step 5 Validation and Debugging. To stop the debug: #diag debug reset diag debug disable Example and truncated output: timer 0xc023f10(send_discover -> send_discover) will expire in 8 secs timer 0xc023f10(send_discover -> send_discover) will expire in 7 secs Nov 19, 2019 · To get more information regarding the reason of authentication failure, use the following CLI commands: diagnose debug enable diagnose debug application fnbamd 255 . Mar 1, 2017 · This article describes how to troubleshoot a checksum mismatch in a FortiGate cluster. When debugging the packet flow in the CLI, each command configures a part of the debug action. diag debug enable debug cli. On FortiGate: diag debug reset diag debug application fgfm 255 diag debug console time enable diag debug enable . 0 MR6 and since MR7. To stop: diag debug disable . Dec 20, 2019 · how to trace which firewall policy will match based on IP address, ports and protocol and the best route for it to use CLI commandsSolution Use the follwing command to trace specific traffic on which firewall policy that it will be matching: diag firewall iprope lookup <src_ip> <src_port& Jul 6, 2009 · There are certain CLI commands that allows users to view the current FortiGuard status from the FortiGate. Start real-time SIP debugging. 4, 'Pe May 6, 2009 · Step 1: Routing table check (in NAT mode). Solution To display log records use command: #execute log display But it would be better to define a filter giving the logs you need and that the command Jan 7, 2020 · The settings of the FortiGate in web GUI, will write and save the configuration in the command format to the FortiGate configuration file. Using FortiExplorer Go and FortiExplorer. Identification. Solution Use below command to fetch the complete link-monitor settings done in the FortiGate: #show full-configuration system link-monitoraegon-kvm20 # show full-configuration system link-monitor# config system link-monitor edit "wan1&# Show SIP proxy session list. 1 page 3 VPN IPsec VPN diag debug appl ike 63 Debugging of IKE negotiation diag vpn ike log filter Filter for IKE negotiation output Show SIP proxy session list. debug application Use these commands to view or set the debug levels for the FortiAnalyzer applications. 200. 11. Then run an LDAP authentication test: FGT# diag test authserver ldap AD_LDAP user1 password Oct 2, 2019 · To get more information regarding the reason for authentication failure, run the following commands from the CLI: FGT# diagnose debug enable FGT# diagnose debug application fnbamd 255 . These HA units must be manually synchronized by detecting mismatches and correcting them using the following steps. Also, one can use the FortiGate CLI to directly test the user credentials. And then run a RADIUS authentication test: diag test authserver radius RADIUS_SERVER pap user1 password . show route static. These commands also allow the user to check whether the FortiGate is running the latest packages from FortiGuard. 3 May 6, 2009 · Step 1: Routing table check (in NAT mode). # diag debug console timestamp e # diag debug application cw_acd 0x7f # diag debug enabl . 0Solution 1). Step 2: Verify is services are opened (if access to the FortiGate). Check and collect logs on FortiGate to validate the SNMP request by using the following commands: diag debug reset diag debug application snmp -1. To do this, enter: diagnose debug enable. To trace the packet flow in the CLI: diagnose debug flow trace start. SolutionTo debug traffic proxied through the FortiGate, a new WAD related diagnose command has been added to FortiOS 5. The differe Jul 3, 2017 · diagnose debug reset - Verify if there is a parameter configured: diagnose wireless-controller wlac sta_filter - To delete filters: diagnose wireless-controller wlac sta_filter clear - Add MAC client filter: diagnose wireless-controller wlac sta_filter <MAC> <verbose> diagnose wireless-controller wlac sta_filter 2c:4d:54:bd:5d:56 255 diagnose Aug 23, 2019 · This article describes general actions that could be taken and which information should be sent to Fortinet Support in case of unexpected entry of the unit into Conserve Mode, the unit is out of memory. In addition to the GUI packet capture methods, the CLI offers the possibility to capture packets on multiple interfaces and mark these on a per-packet basis. The CLI displays debug output similar to the following: Jan 30, 2024 · # diagnose wad debug enable category all # diagnose wad debug enable level verbose # diag debug console timestamp enable # diag deb enable . With many features and settings available in FortiOS, sometimes it will be difficult to trace the corresponding CLI commands to do some advance troubleshooting or cross verify in CLI. Table of Contents. FortiGate. Scope. Oct 19, 2009 · This article provides a series of initial troubleshooting procedures and diagnostic commands related to FortiOS routing. To troubleshoot similar cases, it is necessary to enable the below debugs in FortiGate CLI: diag debug console timestamp enable dia de app samld -1 dia de app fnbamd -1. Once the FortiAP is discovered by FortiGate, FortiGate will try to find a matching Wildcard SN. debug. All debug settings will be reset. diagnose debug reset. diagnose debug application authd 8256 diagnose debug enable. Diagnosing calls: Use the following commands to display status information about the SIP sessions being processed by the SIP ALG. Oct 2, 2019 · To get more information regarding the reason for authentication failure, run the following commands from the CLI: FGT# diagnose debug enable FGT# diagnose debug application fnbamd 255 . Debugging the packet flow can only be done in the CLI. Monitors. Getting started. Run the CLI command 'get system performance status'; the output will look similar to the sample below: Jun 2, 2016 · Debugging the packet flow can only be done in the CLI. The final command starts the debug. Using the CLI. Enter the VDOM (if applicable) where the VPN is configured and type the command: get vpn ipsec tunnel summary Table of Contents. Basic administration. Scope Any supported version of FortiGate. diag debug disable. # diag wireless-controller wlac wtp_filter FP11223344556677 0-1. When FortiGate finds a matching Wildcard SN, the template Serial Number is renamed to match the newly discovered physical FortiAP SN. Aug 13, 2024 · The last packet receives a reply (FortiGate replied to the SNMP request). diag debug enable . The related article explains how to enable a filter in debug flow. 4 and later firmware’s. FortiGate CLI: show system dhcp server | grep -f "<FortiLink interface name>" show system ntp show system interface <fortilink Oct 19, 2020 · In some network management environment it is important to prevent some admins of FortiGate to avoid from accessing to FortiGate diagnose commands. dia debug cli 8. A DNS query is updated every cli <cli_int> Specify the verbosity level to output to the CLI display after the command executes. Fortinet Documentation Library Show SIP proxy session list. diag debug application hatalk -1 execute ha synchronize start . When the WAD process crashes, sessions that are handled by the WAD process will be discarded and need to be re-established. To stop this debug type: FGT# diagnose debug application fnbamd 0 . Nov 28, 2018 · the '# diagnose wad debug' command and provides usage examples. This article shows the option to capture IPv6 traffic. config vdom. The commands are similar to the Linux commands used for debugging hardware, system, and IP networking issues. Jun 2, 2016 · Debugging the packet flow can only be done in the CLI. diagnose debug reset diagnose debug application sip -1 diagnose debug enable . View the debug logs. Scope . Then run an LDAP authentication test: FGT# diag test authserver ldap AD_LDAP user1 password May 6, 2009 · Step 1: Routing table check (in NAT mode). Oct 3, 2023 · The WAD process crashes when running the command 'diag debug crashlog read' or an event log in the system events. Advanced Once the FortiAP is discovered by FortiGate, FortiGate will try to find a matching Wildcard SN. diag debug crashlog read . Enter the VDOM (if applicable) where the VPN is configured and type the command: get vpn ipsec tunnel summary Mar 31, 2022 · This article describes how to run IPS engine debug in 6. Navigate to Network -> Diagnostics -> Debug Flow and toggle the Filters to on: 2). Sep 25, 2023 · This article describes when the command 'diag debug config-error-log read' is run, multiple errors are received, and how the issue can be solved. From the CLI management interface via SSH or console connection: Connect to the FortiGate (see related article). It is also recommended to perform packet capture on the PPPoE interface: diag sniffer packet <pppoe> '' 6 0 a . Nice trick: this will print CLI commands the Fortigate runs when you do something in the GUI. When the debug flow is finished (or you click Stop debug flow), click Save as CSV. Aug 30, 2022 · command to find the link and link-monitor process status. diagnose wad debug enable category all diag wad debug enable level verbose. clear & May 18, 2020 · diag debug enable diag debug application pppoe -1 diag debug application ppp -1. diagnose sys sip-proxy calls list May 6, 2009 · Step 1: Routing table check (in NAT mode). To follow packet flow by setting a flow filter: diagnose debug flow {filter | filter6} <option> Enter filter if your network uses IPv4. Solution If the FortiGate is not able to sync the time with the configured NTP server, use the following commands to check the NTP server status: get sys statexecute dateexecute timediagnose sys ntp Aug 10, 2024 · If the issue persists after the above steps, contact Technical support with the output of the following commands from FortiSwitch and FortiGate: FortiSwitch CLI: show full. Jun 2, 2013 · Debugging the packet flow. For information about using the debug flow tool in the GUI, see Using the debug flow tool. Solution . As the first action, isolate the problematic tunnel. If you omit the number, the CLI displays the current verbosity level. Here is how to debug IPSengine in 6. The main purpose of this command is to get detailed info on client/server traffic that is controlled by the Oct 2, 2019 · To get more information regarding the reason for authentication failure, run the following commands from the CLI: FGT# diagnose debug enable FGT# diagnose debug application fnbamd 255 . diagnose debug authd fsso filter ? clear Clear all filters group Group name. I'm connecting my fiber converter directly to the WAN interface. diag debug report. The command line will reveal the 'behind the scenes' actions leading to the problem experienced. Then run an LDAP authentication test: FGT# diag test authserver ldap AD_LDAP user1 password Jun 2, 2016 · Debugging the packet flow can only be done in the CLI. 4 with actual serial number and IP address of the FortiAP, respectively). Mar 31, 2021 · The 'cli-audit-log' option records the execution of CLI commands in system event logs (log ID 44548). PC1 is the host name of the computer. Use this command to set the debug level for the command line interface (CLI). Jan 2, 2020 · a guideline and commands to troubleshoot any NTP synchronization issue via CLI. 0. The same info is being written to console all the time, but it's not giving me much useable info: Jun 2, 2016 · The following commands enable debugging log daemon (miglogd) at the proper debug level: diagnose debug application miglogd x diagnose debug enable; The following commands display different status/statistics of miglogd at the proper level: diagnose test application miglogd x diagnose debug enable Apr 23, 2015 · To check the FortiGate HA status in the CLI: get sys ha status diagnose sys ha checksum cluster . Debug the packet flow when network traffic is not entering and leaving the FortiGate as expected. Sample Output: Nov 2, 2021 · FortiGate # diag debug enable Now, it is possible trigger the automation in the CLI as follows (or GUI: select the automation to test -> Test Automation Stitch ). 4. To use debug logs, you must: Set the verbosity level for the specific module whose debugging information you want to view, via a debug log command such as: debug application hasyncd 5. ScopeFortiGate 7. Use the following commands to debug the FortiAnalyzer. Verify if PPPoE negotiation is successful: Apr 12, 2022 · This document illustrates the steps to capture debug flow via GUI in FortiOS 7. From the GUI interface: Go to System -> Advanced -> Debug Logs, select 'Download Debug Logs' and s ave the file. Configure performance SLA that is used to check which is the best link t Oct 2, 2019 · To get more information regarding the reason for authentication failure, run the following commands from the CLI: FGT# diagnose debug enable FGT# diagnose debug application fnbamd 255 . The option present here is to select between Basic and Advanced filter types. Aug 24, 2009 · If FortiGate is the DHCP client: #diag debug reset diag debug application dhcpc -1 diag debug enable. Then run an LDAP authentication test: FGT# diag test authserver ldap AD_LDAP user1 password dia debug cli 8. Then run an LDAP authentication test: FGT# diag test authserver ldap AD_LDAP user1 password CLI session #2. Use this command reset the debug level settings. Dashboards and Monitors. end Here is a sample run of the preceding script running on the FortiGate Directly (via CLI). Enter the VDOM (if applicable) where the VPN is configured and type the command: get vpn ipsec tunnel summary May 6, 2009 · Step 1: Routing table check (in NAT mode). owqwsc zmfry zmemtm kqnw cwplsi nkodk lfwhqw koggtkbc wojgwk xmlf